Pandora

Want to buy my sister a new necklace. Went in the store but 2 staffs so busy talking to each other. “Hello” is like the bare minimum but they cant even say that. They really need to work on their customer service.

I am a regular customer of Pandora in Booragoon and was absolutely disgusted with the treatment I received yesterday(Sat 15th Jan). I was passing the store and saw a necklace with heart pendant in the window that caught my eye. Now I didn't need a new necklace as I have too many to count, but after the salesperson showed it to me I decided to buy it. She told me it was $189 and I said it is advertised clearly in the window for $164. She said well a mistake has being made by someone and it's priced incorrectly. I said surely you will honour the advertised price of $164, and she said No the Price is $189. I told her I am a Retail Manager and you normally have to honour the price as advertised, even if an error has being made. She then said You will either pay the $189 or I won't sell the necklace to you. The Salesperson was the older Asian lady. There was 3 other staff members on and I asked to speak to the Manager. She told me the Manager wasn't back in until Tuesday and she wouldn't give me the necklace either for $164. We were only talking about a difference of $24 here, but I wasn't prepared to pay more for an item than it was advertised at. The Salesperson was very Arrogant and seemed to get off on the fact that she Humiliated me by making me leave the store without the necklace. The only thing she achieved by her hostile treatment of me, Is I Won't Ever Shop at Pandora in Booragoon again. And the fact I was a regular customer is laughable that she would think it was ok to treat me like that. When I left the store I went straight to Swarvoski and bought a lovely necklace and had a great shopping experience.

What lovely staff so helpful, nice, clean, neat shop.

Ruby was very friendly and professional, I asked to put an item on hold for me until I could pick it up a few days later and the whole transaction went very smoothly.

Worst Pandora store I’ve ever been at. Saw a ladybug charm just came out so I wanted to treat myself that, went in the store , the girls so busying chatting, they looked at me and continuing their chat, can’t even say hi or anything. I end up getting out empty hand , won’t be back.

The staff was rude, look down on customers and chatting all the time

Stuff so rude and was not really interested to sell the necklace to me. I asked her a few times to show me what they have . She showed me 1 necklace and demonstrated that she was very busy. Never come back again. Very disappointing

I'm store today served by Isabel. She is so friendly and enthusiastic. You can tell she loves Pandora and it comes across that way. She is an asset to your Company

I was served by the Lovely Laureen. She was Friendly & Attentive without being pushy. It was such a Relaxing & Enjoyable Shopping Experience. I purchased the Pearl Earrings & the Infinity Chain with the Pearl Pendant which look Stunning.I'm more than pleased.Thankyou Laureen